Retail Refresh: Samsung Makeover Edition Contest

Frequently asked questions

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

Q. What are the prizes for this promotion?
A. See the Official Rules for complete details.
Q. How does a business enter?
A. By November 1, 2019, an employee or owner must register, then upload 2 photos, 1 of the exterior business space and 1 of the interior business space, and tell us why the business space needs a retail refresh and how brand new signage from Samsung could transform the business.
If the photos are not ready upon registering, you may log back in before November 1, 2019 to upload. See Rules for details.
Q. How many times can a business enter the promotion?
A. A business may only enter this contest once.
Q. How many prizes can a business win?
A. One prize per business.
Q. How will I know if my business is a winner?
A. The Contest submissions will be reviewed by November 18, 2019. The winners will be notified via email from the contact information provided upon registration. Once the winners are confirmed and prizes are fulfilled, an official win list will be posted. A direct link to this list can be found in the Rules.
Q. I got a message that I've already entered today, but I haven't. What should I do?
A. Make sure you are visiting https://www.samsungretailrefresh.com/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.
Q. I think I'm having technical issues. What should I do?
A. Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.
Q. My business has recently moved or my email address has been updated. Can I change my registration information for this promotion?
A. We apologize for any inconvenience, but due to the number of entries we receive, we are unable to change registration information. If your business does win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.

Please Note: We cannot guarantee that we will be able to accommodate your request.
Q. Why can't I use my P.O. Box address to register or claim my prize?
A. Your address allows us to identify your business for eligibility purposes.